As I was preparing my initial disclosures and looking for NEW collection calls AFTER IC System received my lawsuit, I listened to Amanda’s call.
Note:
- NO mini miranda (ACA on mini miranda requirements)
- Amanda tried to VERIFY my ID by PROVIDING the last 4 digits of my SSN.
7-25-08-amanda-last-4-of-social.wav
For days I had been receiving these MOST obnoxious recordings, I’ll have to post one of those too.
So here is the 7/25/08 call transcript:
Me: Hello
IC System unidentified person: Hi, is Christine Baker available
Me: Speaking
IC System unidentified person: Hi Christine, how’re you doing today?
Me: Bad.
… pause …
IC System robot: Christine Baker
Amanda: This is Amanda with IC System and you were just transferred over to me and I’m calling on behalf of Washington Mutual, ma’am, and I do need to verify that the last four of your social is [XXXX], is that correct?
Me: I’m not talking to you, I have a lawsuit against IC Systems.
Amanda: You do????
Me: Yes.
Amanda: Why???
Me: For these phone calls.
Amanda: Really. You owe my client money and you’re gonna sue us for calling you?
Me: Yup. I already did. I’ve had it mailed to your CEO, I believe, several weeks ago and I’m absolutely stunned that you would have the nerve to continue harassing me.
Amanda: Christine … Christine … I’m still on the phone and I would like to know what the letter said and what’s going on so I can note the account …
Me: I suggest …
Amanda: notify my supervisor, ma’am
Me: I suggest …
Amanda: and let my supervisor know what’s going on.
Me: Can I say something here?
Me: I suggest you talk to your legal department. Have a nice day.
Amanda: ok.
Sound of me slamming the receiver on the phone.
I’m glad I didn’t break my phone. There’s nothing to ruin my day like one of these calls. Feeling so incredibly powerless. You can sue, but you can’t stop them.
On 8/4/08, I got ANOTHER IC System call.
I would LOVE to depose Amanda.
I plan to amend my complaint to add her as defendant. There really should be minimum statutory damages just for giving out my partial SSN INSTEAD of verifying my ID.
The FDCPA prohibits disclosure of the collection activities to 3rd parties, but what about disclosure of my personal identifying info to just anyone?
